
Frequently Asked Questions about our Emergency Service
Note: If you have a veterinary emergency, see our main ER page or call us at 734-662-4474.
Click or tap on a question to see the answer.
Always! For emergencies we are open 24 hours a day, 7 days a week, 365 days a year.
Wellness/primary care is not provided during emergency hours. We offer wellness exams, vaccines, routine surgery, dental care and other services during non-emergency hours which are:
Monday-Friday 8am-7pm
Saturday and Sunday 8am-2pm
Visit our About Us page for more information.
Call us at (734) 662-4474. We have no set visiting hours. Provided we are not doing treatments or attending to a critical patient, you may visit your pet at your convenience.
Visits occur in either an exam room or in our ICU and may be limited at the doctor’s discretion.
Call poison control right away.
Pet Poison Helpline
“Pet Poison Helpline is a 24-hour animal poison control service available throughout the U.S., Canada, and the Caribbean for pet owners and veterinary professionals who require assistance with treating a potentially poisoned pet.”
Call 855-764-7661. A $59 per incident fee applies.
Animal Poison Control Center (ASPCA)
“Your best online resource for any animal poison-related emergency, 24 hours a day, 365 days a year.”
Call 888-426-4435. They may apply a $65 consultation fee to your credit card.
Return to the Ann Arbor Animal Hospital Emergency Service main page.