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Frequently Asked Questions about our Emergency & Urgent Care Service


Note: If you have a veterinary emergency, see our main Urgent Care page or call us at 734-662-4474.

Click or tap on a question to see the answer.

We are open for emergency & urgent care:

Monday - Friday8:00 AM — 7:00 PM
Saturday - Sunday8:00 AM — 2:00 PM

An emergency fee of $104.00 includes a complete physical examination of your pet.

Exam findings and recommended next steps will be discussed and we’ll provide a written diagnostic and anticipated treatment plan, including all fees, for your approval.

At least one doctor is on the premises during our open hours.
Our on-site laboratory allows rapid evaluation of your pet’s condition. Capabilities include the following: complete blood count, blood chemistries, electrolytes, coagulation profile, urinalysis, blood typing and cytological screening of masses or fluid obtained form the abdomen or chest. We are also able to test for Feline Leukemia/FIV, Heartworm, Ehrlichia, Lyme Disease, Parvovirus and skin and intestinal parasites. Our state-of-the-art digital radiography and ultrasound equipment assist diagnosis. We also measure blood pressure, cardiac rate and rhythm with our ECG; blood oxygenation with our pulse oximeter; and intraocular pressure to monitor glaucoma.

Our primary care doctors provide wellness exams, vaccines, routine surgery, dental care and other services by appointment:

Monday-Friday 8am-7pm
Saturday and Sunday 8am-2pm

Visit our About Us page for more information.

We have access to Ann Arbor Animal Hospital records only. If we are not your primary care veterinarian, we ask that you call your primary care DVM prior to your visit and request they forward your pet’s medical record to us by email at clientinfo@annarboranimalhospital.com.

We see dogs and cats.
All patients have individual cages or runs with clean, comfortable bedding and fresh food and water as needed. Our ICU includes heated cages, oxygen cages and isolation wards to safely accommodate critically ill, injured, or infectious patients.

Call poison control right away.

Pet Poison Helpline
“Pet Poison Helpline is a 24-hour animal poison control service available throughout the U.S., Canada, and the Caribbean for pet owners and veterinary professionals who require assistance with treating a potentially poisoned pet.”

Call 855-764-7661. A per incident fee applies.

Animal Poison Control Center (ASPCA)
“Your best online resource for any animal poison-related emergency, 24 hours a day, 365 days a year.”

Call 888-426-4435. They may apply a consultation fee to your credit card.