Getting Your Pet’s Food & Prescriptions at Ann Arbor Animal Hospital

Ensuring your pet receives the right medication and food is important for their health and well-being. At Ann Arbor Animal Hospital, we offer convenient and reliable options for getting your pet’s food or prescriptions. Whether you prefer to pick up in person, use our drive-thru service, or have your items delivered to your doorstep, we have you covered. To request your pet’s prescription or for questions about our online store, please call us at (734) 662-4474.

 

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Convenient Choices for Prescription Pick-Up

At Ann Arbor Animal Hospital, we understand that your time is valuable. That’s why we provide several options for picking up your pet’s prescriptions. You can choose our convenient drive-thru or walk-in service, making it easy to get what your pet needs without any hassle.

Drive-Thru and Walk-In Service

When it’s time to pick up a prescription, you can use our drive-thru service, available Monday through Saturday. This option allows you to stay in your car while our team quickly brings your order to you. Alternatively, you can walk in and pick up your prescription at our front counter. We aim to make the process as seamless as possible, ensuring you spend more time with your pet and less time running errands.

How to Request Your Pet’s Prescription

You can request to pick up your pet’s prescription by giving us a call at (734) 662-4474. Once your request is received, we will contact you when your prescription is ready for pick-up. If there are any issues with your request, we will promptly notify you to discuss the necessary steps to resolve them.

Our Prescription Policy: What You Need to Know

Being aware of our online prescription policy ensures a smooth and efficient process for both you and your pet. Here are some key points to keep in mind when requesting prescriptions from Ann Arbor Animal Hospital.

Ann Arbor Animal Hospital’s Prescription Policy

FDA regulations require a valid client-patient-doctor relationship, meaning we must have seen your pet within the last 12 months to continue prescribing medications. If your pet hasn’t been seen by our team within the last year, we will need to schedule an exam before continuing their medication.

Availability and Processing Time

Requesting food or medication does not ensure availability. We may not fill your order if it’s deemed inappropriate based on our records or if we lack necessary information. We will contact you to discuss any issues. Please allow 24 hours for order processing, and note that orders are not processed on weekends or holidays.

Our Online Store and Timely Home Delivery

For those who prefer even more convenience, our online store allows you to order your pet’s food and prescriptions and have them delivered right to your doorstep. This service is perfect for busy pet owners who need a hassle-free way to ensure their pets get the medications and other supplies they need.

How to Use Our Online Store

Using our online store is simple. Access our store here on our website, browse the available products, and place your order. We recommend allowing 24 hours for order processing, and please note that prescription refills will not be filled on the same day. Orders are not processed on weekends or holidays, so plan accordingly to avoid any interruptions in your pet’s food, supplements, or medication.

Benefits of Home Delivery

Home delivery saves you a trip to the clinic and ensures your pet’s food and medications are delivered safely and promptly. This service is particularly useful for pet owners with busy schedules or those who may have difficulty visiting the hospital in person.

Why Choose Ann Arbor Animal Hospital for Your Pet’s Needs?

With rising costs, many pet owners look to save money by using third party online stores or pharmacies. While this is understandable, there are several reasons why getting your pet’s food and medications from Ann Arbor Animal Hospital can be more beneficial.

Competitive Pricing

We price our products competitively with major online pharmacies when you include the free medication doses or rebates we offer. This helps you save money while ensuring your pet receives high-quality products. From food, toys, supplements and medications, we can provide everything your pet needs at an affordable price.

Manufacturer Guarantees

Drug manufacturers only guarantee products purchased directly from a veterinarian. If your pet contracts parasites after using a preventive from us, Ann Arbor Animal Hospital will treat your pet at no cost. However, if you purchase the product from an internet pharmacy and your pet contracts parasites, you must cover treatment costs and seek reimbursement from the pharmacy.

Quality Assurance and Proper Labeling

At Ann Arbor Animal Hospital, we prioritize the quality of medications and proper labeling. When you obtain your pet’s prescriptions from us, you can trust that the medications are safe, effective, and properly labeled for your pet’s needs.

Choosing Ann Arbor Animal Hospital for your pet’s food and prescriptions ensures you receive high-quality, reliable products with the convenience of various pick-up and delivery options. Call us at (734) 662-4474 to request your pet’s prescriptions or visit our online store for food, toys, and other essential products. We look forward to serving you and your pet with the care and attention you deserve!